Privacy policy.

Last Edited: September 26, 2025

1. Introduction

Luxe Cleaning Company ("Luxe," "we," "our," or "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, submit forms, or engage our services. This policy applies to all information collected through our website and third-party platforms.

2. Information We Collect

We collect the following types of personal information:
- Name
- Email address
- Phone number
- Service address
- Payment information
- Photos of your home or property
- IP address and usage data (via Google Analytics, Facebook Pixel, 3rd Party Marketing Platforms)

3. How We Collect Information

We collect personal information when you:
- Fill out booking or contact forms
- Request a quote
- Subscribe to our newsletter
- Complete payment through our secure checkout
- Interact with our embedded content or ads

4. Use of Information

We use the information we collect to:
- Provide cleaning and related services
- Process payments, including recurring payments
- Send appointment reminders and service updates via text or email
- Respond to customer inquiries
- Improve our website and services through analytics
- Promote our services through targeted marketing

5. Sharing of Information

We do not sell your personal data. We may share your information with:
- Third-party service providers such as Jobber (booking, payments)
- Marketing partners for ads and retargeting
- Legal authorities if required by law

All shared data is handled securely and in accordance with this Privacy Policy.

**All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.**

6. Data Security

We take reasonable precautions to protect your personal information using secure servers, encryption, and access controls. Payment information is processed through PCI-compliant systems. Luxe does not store credit card numbers directly.

**Text messaging opt-in data is stored securely and is never sold or shared with third parties.**

7. Your Rights and Choices

If you wish to access, update, or delete your personal information, you may:
- Log in to your client portal
- Email us at info@goluxeclean.com
- Call our office at 386-356-LUXE (5893)

8. Cookies and Tracking

Our website uses cookies and tracking technologies like Google Analytics and Facebook Pixel to improve user experience and advertising relevance. You may adjust your browser settings to disable cookies if you prefer not to be tracked.

9. Embedded Content

Our website may include embedded content (e.g., videos, maps, social media feeds). Embedded content from other websites behaves in the same way as if you visited the other website directly and may collect data or use cookies according to their own privacy policies.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We may update this Privacy Policy periodically. The most current version will always be posted on our website with the effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: info@goluxeclean.com
Phone: 386-356-LUXE (5893)