FAQs
Common Questions About Booking & Services
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At Luxe Cleaning, our process is built on precision, science, and consistency. We don’t just “wipe things down”—we follow a systematic, detail-oriented method that ensures every surface is thoroughly cleaned and sanitized.
Our technicians clean back to front, top to bottom, and left to right, so no spot is overlooked and every room receives the same meticulous care each time.
We also understand that not all cleaners interact the same way with every surface. Our team is trained in the science of cleaning, so we know when to use the right solution, tool, or technique to protect delicate materials while achieving a deep clean.
To prevent cross-contamination, we follow strict hygiene protocols:
- Color-coded microfiber cloths designate specific uses (e.g., kitchen vs. bathroom), so germs are never transferred between rooms.
- A two-bucket mop system separates clean and dirty water for maximum sanitation.
- Fresh laundry bags and new, sanitized cloths are used for every home—nothing is reused between properties.
- HEPA-filter vacuums capture dust, allergens, and microscopic particles, improving indoor air quality and leaving your home healthier.
This level of detail ensures we’re not just making your home look clean, but keeping it healthy, safe, and truly sanitized. -
Yes. Every Luxe Cleaning technician goes through a thorough vetting process, including nationwide background checks, reference checks, and in-depth interviews.
Once hired, our technicians complete extensive training in our proprietary cleaning system, surface care, eco-friendly product usage, and customer service standards. We don’t just teach them how to clean—we teach them why certain methods matter, so they understand the science behind every step.
You can feel confident knowing the person entering your home or business is trustworthy, skilled, and dedicated to treating your property with care. -
Absolutely. Luxe Cleaning Company is fully insured and bonded for your protection and peace of mind.
This means in the rare event of accidental damage or injury, you’re covered. We believe in operating with transparency and accountability, so you never have to worry when choosing Luxe. -
Yes. We proudly use eco-friendly products that are tough on dirt and germs but safe for your family, pets, and the environment.
Our products are carefully chosen to minimize harsh chemicals while maximizing effectiveness. This ensures your home or business is not only clean but also healthy and safe for everyone inside.If and when we need to use something with a little more “umph,” we will discuss it with you beforehand.
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Yes. Every solution we use is child- and pet-safe when applied as directed. We take special care around high-touch surfaces, play areas, and pet zones, ensuring a thorough clean without exposing your loved ones to harmful residues.
Our HEPA vacuums also help remove pet hair, dander, and allergens—making your home safer and more comfortable for kids and furry family members. -
We stand behind our work with a 100% Satisfaction Guarantee. If something isn’t right, simply let us know within 24 hours, and we’ll return promptly to make it right—at no extra charge.
Your happiness is our standard, and we don’t consider the job done until you’re completely satisfied. -
The Luxe Honey-Do List is our custom cleaning solution for clients with specific or unique needs. Instead of sticking to a standard checklist, you tell us exactly what tasks you want completed—whether it’s laundry, oven scrubbing, patio sweeping, or light organizing.
We then build a personalized service plan just for you, so you get exactly what you need, every time. -
Yes! In addition to our standard residential and commercial cleanings, Luxe offers in-house laundry, refrigerator and oven clean-outs, interior window cleaning, gutter cleaning, and more.
These add-on services allow you to fully customize your cleaning plan so that every detail of your space is taken care of. -
Not at all. Many of our clients provide secure access instructions so we can clean while they’re away.
Our background-checked, trusted technicians follow strict professionalism and respect policies, so you can enjoy the peace of mind of coming home to a spotless space—without having to be there. -
Yes. Luxe technicians arrive fully equipped with professional-grade supplies and equipment, including eco-friendly products, microfiber cloths, two-bucket mop systems, and HEPA-filter vacuums.
We bring everything needed to give your home or business a luxury-level clean without you lifting a finger. -
Yes. We provide ongoing and one-time commercial cleaning services for offices, retail spaces, and other businesses.
Our team ensures a spotless, professional environment that creates a positive impression for clients and a healthy, productive workspace for employees. -
Absolutely. Luxe specializes in construction and renovation cleanups, tackling tough debris, dust, and fine particles that standard cleaning can miss.
We handle everything from removing dirt and residue to polishing fixtures and detailing surfaces, so your new space looks picture-perfect for the final reveal. -
We understand that your business needs to function smoothly. That’s why we work around your schedule—whether early mornings, evenings, or weekends—to minimize disruption.
Our technicians are trained to clean efficiently and discreetly, so you can enjoy a clean, professional workspace without downtime.